top of page



Products and product prices
The prices of the products are presented in connection with the product demonstrations. Our products include VAT. The tax breakdown is displayed in the shopping cart and in the order confirmation.
Payment methods
The products and their delivery costs are paid securely at the time of ordering using the payment intermediation services provided by Checout. You can pay with online banking buttons, different cards, invoices or installments.
Shipping costs
We only deliver products to mainland Finland. Our packaging and delivery costs are free. We pack the products to be sent primarily by recycling them using the cardboard boxes that arrived to us. We deliver orders as a package that you can track using your shipping ID. We will send the shipping ID to your email as soon as the order has left. We bring the biggest deliveries to your doorstep. 
Delivery time
Delivery time for orders varies by product. If any of the goods in your order are out of stock, we will contact you. Orders are normally processed within 24 hours of placing your order.


Right to return the product
All products have a full 14 day return policy. However, the right does not apply to custom-made products that have been made or ordered directly to the customer. The returned product must be unused and unchanged. The return period is calculated from the pick-up of the package from the post office, ie the return must be made no later than within 14 days of picking up the package.
Always notify by email first (  ) when returning products. That's how we know to expect a refund. 
Return address:
Priima Kaluste
Tukevanmäentie 24
61270 Luopajärvi
We will not accept returns for more than 14 days after the shipment has been picked up and the return period has expired.
Product error correction
If the delivered product is damaged, you can report the product by calling 040 837 0892 or e-mailing  . In the event of a complaint, you can leave the damaged product in the so-called as a customer return to the post office and in that case you do not have to pay postage.

bottom of page